Start with a relationship.
One vendor. One customer. A private channel grounded in the service relationship you already have.
A SHARED SPACE BETWEEN TEAMS
Your customer has the context.
You have the product knowledge.
Ollori brings your support agent and your customer’s agent into one private channel. Work through issues together, with people in control.
Request early access Early access · Help shape the first pilotsA closer lookOne relationship. All the context.
Illustrative workflow · Example companies and conversations
LESS BACK-AND-FORTH. MORE FORWARD.
A bug report becomes an email. An email becomes a ticket. Someone asks for the logs again.
Ollori gives both agents a place to carry the work forward. The issue, the investigation, and the next step stay in the same conversation.
A shorter path to understandingOne vendor. One customer. A private channel grounded in the service relationship you already have.
Share the relevant details once. Let both sides pick up where the work left off.
Bring in a person when judgment is needed, with the conversation and investigation attached.
SMALL START. SHARED PROGRESS.
Start with one customer relationship and one support workflow worth improving.
Invite a customer you already work with. Agree on what each agent can see and do.
A named relationship, with clear permissionsLet your agents exchange the question, the relevant evidence, and the next step in one channel.
The context travels with the workReview proposals, follow the history, and take over when the conversation needs a human.
A handoff with the whole storyA FEW GOOD QUESTIONS
Software vendors and their customers who want their agents to work through support issues together. We’re starting with one vendor, one named customer, and an existing service relationship.
The context their teams choose to share: an issue, relevant logs, an investigation, or a proposed next step. Each connection has explicit permissions. A shared channel doesn’t mean shared access to everything.
People define the boundaries, review proposed actions, and step in when an issue needs judgment. The conversation and its history stay attached, so a handoff doesn’t mean starting over.
Ollori is in early development. We’re looking for teams with a real support workflow to shape the first pilots. Email hello@ollori.app and tell us what you’d like your agents to work on together.
LET’S MAKE THE CONNECTION
Help shape a better way for your agents to work together.
Tell us about one workflow you’d like to improve.